Shipping & Delivery


Want to check your order status? Tracking information and order details were sent to your email. If you have any questions, feel free to contact us at BN@bailanglobal.com

Shipping Time


The following section outlines the estimated shipping time for your order. Please note that the delivery timeline may be adjusted during checkout.


Location Standard Shipping Time Order Value Cost
The United States 7-15 business days $0-$99 $30
The United States 7-15 business days Over $99 FREE
Canada 7-15 business days $0-$99 $30
Canada 7-15 business days Over $99 FREE
Mexico 7-15 business days $0-$99 $30
Mexico 7-15 business days Over $99 FREE
The United Kingdom 10-15 business days $0-$99 $30
The United Kingdom 10-15 business days Over $99 FREE
France 10-15 business days $0-$99 $30
France 10-15 business days Over $99 FREE
Germany 10-15 business days $0-$99 $30
Germany 10-15 business days Over $99 FREE
Australia 8-15 business days $0-$99 $30
Australia 8-15 business days Over $99 FREE

Attention:
-For items that are currently in stock, please keep in mind that warehouse processing may take 1-3 days, which may impact delivery times.

Shipping Fees & Customs

Shipping Fees

Based on order value (after discounts and excluding tax).

Customs & Duties
Fees vary by country and are the responsibility of the customer. Contact our Customer Care Team if you need help.

Order Tracking


Once your order is shipped, you will receive tracking information via email.
You can check the delivery status in real-time on the corresponding carrier’s official website.

Delayed Delivery

If there are delivery delays, BAILAN will make every effort to deliver your package ASAP. However, we are not responsible for delays caused by courier errors or customs clearance issues, and do not provide refunds for such delays. We appreciate your understanding.