A: If you need to modify or cancel an order after it has been submitted, please contact us as soon as possible. Once an order has been shipped, it cannot be changed.

A: Delivery times depend on the destination country. Estimated delivery times for different regions are as follows:

Note: The above are estimated delivery times. Actual delivery may be delayed due to customs clearance, flight schedules, or local logistics conditions.

A: Customs duties and import taxes are determinedby the destination country and are typically the customer's responsibility.

A: Returns can be requested within 7 days of receiving the item.

A: The item must be unworn, undamaged, and in its original poIckaging with tags intact, and must not affect the product's resale value.

A: Except for quality issues, the buyer is responsible for returnshipping costs and any international import duties for all other return requests.

A: Avoid contact with water, perfume, and chemicals; store separately to prevent friction; place in a storage pouch when not wearing.

A: Please contact us via email (BN@bailanglobal.com). We will respond within 24 hours.

A: Please contact customer service for details.